LiONCore Series Battery Warranty

If you have an issue with one of our LiONCore Series batteries, we have developed a simple warranty & return policy:

For all returns or warranty claims contact electroVolt’s customer service team. We have a 30-day money-back guarantee. Returns of undamaged batteries may be issued full refunds less a 5% restocking fee. (see full warranty details here)

We believe in the quality of our products and offer a 12-year limited warranty on all LiONCore lithium batteries. We also provide future value by offering customer appreciation discounts when it’s time to upgrade at the end of your warranty period.

ElectroVolt’s 12-year manufacturer defect-free warranty starts from the date of purchase (see full warranty details here). The average lifespan of a LiONCore battery is 2,000-3,000 recharge cycles or roughly 5 – 10 years with regular use that is appropriate to what the battery is designed for (see the specifications of the battery).

This warranty does not cover negligence or misuse of the battery or normal wear and tear. If it is deemed that the battery was used improperly, you will be subject to a $75 an hour repair charge plus parts and shipping.

To submit a warranty claim, please contact electroVolt (see full warranty details here). The battery may be required to be shipped back to electroVolt for further inspection. Please keep the UN38.3 approved battery packaging in case a return is necessary.

Click PDF Icon to See Full LiONCore Series Warranty

LiONCore eVC Series Battery Charger Warranty

WARRANTY COVERAGE

All products sold by ElectroVolt are inspected before leaving the factory and are guaranteed to be free of defects in material and workmanship appearing within 1 year from the original date of shipment. During that period, as its sole responsibility and as the purchaser’s sole remedy under this warranty, ElectroVolt will repair or replace defective products or, at its sole discretion, issue a credit memo for the purchase price of such products.

OTHER WARRANTIES

THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

To submit a warranty claim, please contact electroVolt (see full warranty details here). The battery charger may be required to be shipped back to electroVolt for further inspection. Please keep the approved battery packaging in case a return is necessary.

Click PDF Icon to See Full LiONCore eVC Charger Series Warranty Located in the Manual