LiONCore Series Battery Warranty
If you have an issue with one of our LiONCore Series batteries, we have developed a simple warranty & return policy:
For all returns or warranty claims contact electroVolt’s customer service team. We have a 30-day money-back guarantee. Returns of undamaged batteries may be issued full refunds less a 5% restocking fee. (see full warranty details here)
We believe in the quality of our products and offer a 12-year limited warranty on all LiONCore lithium batteries. We also provide future value by offering customer appreciation discounts when it’s time to upgrade at the end of your warranty period.
ElectroVolt’s 12-year manufacturer defect-free warranty starts from the date of purchase (see full warranty details here). The average lifespan of a LiONCore battery is 2,000-3,000 recharge cycles or roughly 5 – 10 years with regular use that is appropriate to what the battery is designed for (see the specifications of the battery).
This warranty does not cover negligence or misuse of the battery or normal wear and tear. If it is deemed that the battery was used improperly, you will be subject to a $75 an hour repair charge plus parts and shipping.
To submit a warranty claim, please contact electroVolt (see full warranty details here). The battery may be required to be shipped back to electroVolt for further inspection. Please keep the UN38.3 approved battery packaging in case a return is necessary.
Click PDF Icon to See Full LiONCore Series Warranty